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Titan RV is a Trading Name of Titan Stability Solutions Pty Ltd. Titan RV is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.<\/p>\n
Titan RV and its related entities (referred to in this policy as we, us, our) are very conscious of the importance of protecting the privacy of personal information we collect about you.<\/p>\n
The Privacy Act 1988 (Privacy Act), Australian Privacy Principles and registered privacy codes in Australia in addition to the Privacy Act of 1993 in New Zealand, the Freedom of Information Act (FOIA) of 1967 in the USA and the European GDPR 2018 govern the way in which we must manage your personal information. This Privacy Policy sets out how we collect, use, disclose and otherwise manage your personal information.<\/p>\n
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au<\/p>\n
This Privacy Policy is reviewed periodically so that you are updated on any changes.<\/p>\n
We consider personal Information as any information or opinion about an individual who is reasonably identifiable, and whether the information or opinion is stored in a material form or electronic form. We only collect personal information that is related to, or reasonably necessary for the purposes of the operations of our business. The types of personal information we usually collect include your name, address, phone number, email address and certain internet-related details (see below) and other information relevant to providing you with the information or services you are seeking from us. Wherever practicable, we will enable you to deal with us as anonymously or pseudonymously as you choose, however, in some cases it is not practicable to interact this way. If you choose not to provide some of your personal details, this may prevent us from providing our services to you or limit our ability to provide the level of service you would normally expect from us.<\/p>\n
Personal information will generally be collected directly from you when you inquire, sign up to our newsletter, visit a dealer, book a viewing, purchase a product, get a quote or book in an activity through our dealers such as servicing and warranty – with us and through the use of any of our standard forms, our dealings with you over the internet, via email, by post or through a telephone conversation. The service that you use will determine exactly what information we collect. The information may include your:<\/p>\n
There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impracticable to collect personal information directly from you. For example, we may collect personal information through our dealerships, third-party partners, a corporate program or through one of our partner programs.\u00a0 We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.<\/p>\n
If you access our website, we may collect additional personal information about you in the form of your IP address and domain name. Our website uses cookies. The main purpose of cookies is to identify users and to prepare customized web pages for them. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to monitor usage of our website and to create a personal record of when you visit our website and what pages you view so that we may serve you more effectively. You can disable cookies using the opt out function when first entering the website.<\/p>\n
If the personal information you provide us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services or information you or they are seeking.<\/p>\n
The purposes for which we collect your personal information depend on your interaction with us. But generally, we collect, use, and hold your personal information for the purposes of:<\/p>\n
You may opt out of direct marketing communications at any time in your dealings with us. Except as set out above, we will not sell or otherwise transfer your contact details to other parties for direct marketing purposes.<\/p>\n
The personal information used as outlined above is used for our own marketing. We also use our customer insights to improve our business and the product and experiences we offer to other people just like you. We may sometimes use the personal information we collect for a secondary purpose, that is, for use in a way different from the original reasons for collection set out above. We will only do this in the following circumstances:<\/p>\n
We store your personal information in different ways, including in paper and in electronic form. We take the security of your personal information very seriously. We take all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, interference, unauthorized access, modification, or disclosure, including electronic and physical security measures. We use industry standard safeguards to ensure the security of personal information through physical, electronic, and managerial procedures. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.<\/p>\n
While we strive to ensure the security, integrity and privacy of personal information submitted to our website, unfortunately, no data transmission over the Internet can be guaranteed to be totally secure and we take no responsibility for the security of data transmissions to and from our website or other IT systems.<\/p>\n
We will take reasonable steps to ensure that the personal information we collect, use and disclose is accurate, complete and up to date.<\/p>\n
You may access the personal information we hold about you, by making a written or emailed request. We will respond to your request within a reasonable period.<\/p>\n
We may decline a request for access to personal information in circumstances prescribed by the Australian Privacy Act, and if we do, we will provide you with a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons).<\/p>\n
If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete, or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete, and up to date.<\/p>\n
If we refuse to correct your personal information, we will provide you with a written notice that set out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint.<\/p>\n
We store your personal information only in Australia.<\/p>\n
If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principles or a privacy code that applies to us, please contact us as set out below and we will take reasonable steps to investigate the complaint and respond to you. If you have any queries or concerns about our privacy policy or the way we handle your personal information, please contact our Privacy Officer at:<\/p>\n
Titan Stability Solutions Pty Ltd
Unit 5
Euro Business Park
26-34 Weippin Street
Cleveland Qld 4163
Ph: 07 3286 1199<\/p>\n
We provide links to websites outside of our website, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that websites and its privacy statement.<\/p>\n
We may change this policy at any time. Any updated version of this policy will appear on this website.<\/p>\n
For more information about privacy issues in Australia and protecting your privacy, visit the website of the Australian Privacy Commissioner.<\/p>\n
Last updated: May 2020.<\/em><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.2″ _module_preset=”default” background_color=”#FFCE34″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_module=”1234″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ module_class=”pre-footer-home” _builder_version=”4.16″ _module_preset=”default” vertical_offset=”0px” module_alignment=”center” min_height=”10px” custom_padding=”||15px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”7px||||false|false” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.16″ _module_preset=”default” text_font=”Roboto Condensed|700||on|||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”25px” header_text_align=”right” text_orientation=”right” module_alignment=”right” custom_margin=”0px|3px|0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n Easily locate your nearest Titan RV stockist<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]